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Kingbot Terms of Service

These terms are an agreement between you and Kingbot ("Kingbot", "we", "us"). They cover the Kingbot website at kingbot.app, the dashboard, the Kingbot companion app and the automation service (together, the "Service").

Our Privacy Policy, Refund and Cancellation Policy and How we handle your game login are part of these terms.

Important points before you start

Please read these carefully. They are explained in full below.

  1. Kingbot is not made, approved or endorsed by Century Games, the publisher of Kingshot. Century Games' own terms forbid automation software and sharing login details. Using Kingbot can lead to a warning, suspension or permanent ban of your game account. We cannot prevent this, and we do not refund or compensate for it (section 5).
  2. Your computer must stay on. Game traffic goes through the Kingbot companion on your computer. When the companion is offline, automation stops.
  3. Game updates can pause automation until we support the new version. We add access days for qualifying pauses (section 8).
  4. The subscription renews every month until you cancel. We email you before each renewal. You can cancel at any time on Your account; access continues to the end of the period you paid for (section 7).
  5. Your first payment is refundable on request within 14 days, once per customer, whether or not you used the Service (section 7).

1. Who can use Kingbot

1.1 You must be at least 18 years old, or the age of majority where you live if that is higher, to create an account, start a trial or subscribe.

1.2 You may link only game accounts that you own and are entitled to use. You may not link, run or manage a game account for someone else, and you may not sell or rent access to the Service or to game accounts run by it.

1.3 You must give a valid email address and keep your Kingbot sign-in details secret. You are responsible for activity under your Kingbot account. Tell us promptly at support@kingbot.app if you believe it has been used without your permission.

1.4 We may refuse to open an account, or decline a payment, where the law or our payment provider does not allow us to provide the Service to you, including because of where you are. You may not use the Service if you are subject to sanctions under the laws of the United Nations, the United States, the European Union or the United Kingdom, or any other sanctions that apply to us, or are in a country or region under comprehensive sanctions.

2. What the Service does

2.1 Kingbot automates supported tasks in Kingshot for the game accounts and characters you link: daily chores, growth, alliance tasks and timed events. The features currently supported are described on the product page and in the dashboard. Features change as the game changes.

2.2 You decide what Kingbot does. Automation follows the settings you save in the dashboard. Kingbot spends game resources (for example gems, items or speed-ups) only as your saved settings allow. Check your settings: we are not responsible for game resources spent in line with them.

2.3 What you pay for. A subscription buys service time. It does not buy game currency, items, accounts, rankings, event results or any other game outcome, and we do not promise any of them.

2.4 How it runs. Automation runs on our servers. Its network traffic to the game goes through the Kingbot companion on your computer, from your own internet connection. The companion and your computer must be on and connected for automation to work. Time when your companion is offline is not an outage. Phone-only use is not supported.

2.5 Limits. The number of linked game accounts, characters and other limits (for example chat translation) are shown on the product page and in Your account before you start a trial or pay. Reaching a limit pauses only the related new activity.

3. Free trial

3.1 You can start one free trial. It does not need a card, and it never turns into a paid subscription by itself.

3.2 The trial starts when your first game account successfully connects, not when you sign up, and lasts for the period shown before you start it (currently 3 days). The trial clock runs continuously, including while your companion is offline.

3.3 During the trial you can link the number of game accounts shown before you start (currently one).

3.4 Each game character can be part of only one free trial. To enforce this we keep a one-way code derived from each trial character's game ID, even after you delete your account (see the Privacy Policy). Creating extra Kingbot accounts to get further trials is not allowed.

4. Your responsibilities

You agree not to:

5. The game, its publisher and your game account

5.1 Kingshot, its name, artwork and game content belong to Century Games or its licensors. Kingbot is independent and is not affiliated with, approved, sponsored or endorsed by Century Games. We use the game's names only to describe what the Service works with.

5.2 Your use of Kingshot is governed by Century Games' own terms of service. Those terms prohibit the use of automation and macro software and the sharing of login details, and allow the publisher to warn, suspend, restrict or delete game accounts, with or without notice. By using Kingbot you accept that risk. We do not claim that Kingbot is safe, undetectable or approved, and we cannot predict or control the publisher's actions.

5.3 What Kingbot does technically. Kingbot connects to the game as a game client using your game login, and sends the same kind of requests the game app sends. It does not modify the game app, read its memory or run on your phone. This does not make it undetectable: the publisher can see that the requests do not come from its own app.

5.4 We do not refund payments, and we do not compensate lost game items, progress or purchases, if the publisher warns, suspends, restricts or bans a game account. You can cancel at any time with no further charges (section 7).

5.5 If the publisher asks us to stop, or we can no longer support the game, we may end the Service as described in section 10.3.

6. Price, payment and taxes

6.1 The price of the subscription, the billing interval and any taxes are shown before you pay. Prices are in US dollars. Taxes are added at checkout where required.

6.2 Payments are processed by Stripe. We do not receive or store your full card number. Stripe's own terms and privacy policy apply to the payment.

6.3 If we change the price, we will tell you by email at least 30 days before the change applies to you. The new price applies from your first renewal after that notice, and you can cancel before then.

6.4 We do not charge for extra features, and we do not sell add-ons or upgrades at launch.

7. Renewal, cancellation and refunds

7.1 Automatic renewal. Your subscription renews automatically every month at the price then in effect, using the payment method you gave, until you cancel.

7.2 Reminder. Before each renewal we email you the date, the amount and a link to cancel. If we fail to send that reminder before a renewal, we refund that renewal automatically.

7.3 Cancelling. You can cancel at any time in the dashboard under Your account → Subscription, without signing in on our Cancel contracts here page, or by emailing support@kingbot.app. Cancelling stops the next charge immediately. You keep access until the end of the period you have paid for; after that, automation pauses.

7.4 Refunds. Our Refund and Cancellation Policy explains when you get your money back. In short:

7.5 Failed payments. If a renewal payment fails, access ends at the end of the period you have paid for. If our payment provider later collects the payment, access resumes for that period.

7.6 Chargebacks. If you dispute a payment with your bank, the paid access for that payment is paused while the dispute is open. It is restored if the dispute is decided in our favour. Your Kingbot account and data are not deleted because of a dispute. Please contact us first: most problems are solved faster by a refund.

7.7 Nothing in these terms removes a right to cancel or to a refund that the law where you live gives you and that cannot be excluded by contract.

8. Availability, game updates and outages

8.1 We work to keep the Service running, but we do not promise that it will be uninterrupted, error-free or able to perform any particular task in the game. There is no service level agreement.

8.2 When the game changes in a way that Kingbot does not yet support, we pause the affected automation so that it does not act on the new version unsafely, until we support it.

8.3 Access days for outages. If supported automation is paused for all customers, through our fault or because of a game update we have not yet supported, we add one day of access for each full 24 hours of the pause that your trial or paid access covered. We do this automatically when the pause ends. For subscribers, the next charge moves back by the same number of days. Pauses are listed on our status page.

8.4 Outages of your own computer, internet connection or companion, of the game's own servers, or of your game account do not count.

9. Support

Contact us at support@kingbot.app. We aim to reply within two working days. We never ask for your game password, your Google or Facebook password, or your card details.

10. Ending these terms

10.1 By you. You can cancel your subscription at any time (section 7.3), and you can delete your Kingbot account at any time under Your account. Deleting your account cancels an active subscription. It does not by itself refund the current period.

10.2 By us, for a breach. We may suspend or close your account if you seriously or repeatedly break these terms, if required by law, or to protect the Service or other customers. Where reasonable we will tell you first and give you a chance to fix the problem. If we close your account under this section, no refund is due for the current period except where the law requires one.

10.3 By us, ending the Service. We may stop offering the Service, in whole or for the game, for example if the publisher demands it or the game can no longer be supported. We will give you as much notice as we reasonably can, stop all renewals, and refund the unused days of your current paid period.

10.4 After access ends, your settings are kept for the period stated in the Privacy Policy so that you can return, and then deleted.

11. Your content and our rights

11.1 The settings and other content you give us remain yours. You let us use them only to provide the Service.

11.2 The Service, the companion and the Kingbot name and logo belong to us or our licensors. We give you a personal, non-exclusive, non-transferable right to use them while your account is active and in line with these terms.

11.3 If you send us feedback, we may use it without obligation to you.

12. Liability

12.1 Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or any other liability that cannot be limited under applicable law. If you are a consumer, you also keep your statutory rights.

12.2 Subject to 12.1, the Service is provided "as is" and "as available", and we do not give any warranty, express or implied, beyond those stated in these terms or required by law.

12.3 Subject to 12.1, we are not liable for:

12.4 Subject to 12.1, our total liability to you for all claims in connection with the Service is limited to the amount you paid us in the 12 months before the event giving rise to the claim.

13. Changes to these terms

13.1 We may update these terms, for example when the Service, the law or our payment provider changes. Each version has a version number and date.

13.2 For a change that is not to your disadvantage, the new version applies when published. For any other change, we will email you at least 30 days before it applies to you, and it applies from your first renewal after that notice. If you do not agree, you can cancel before then. You are asked to accept the current version before starting a trial. Earlier versions stay available at kingbot.app/legal, with their dates.

14. Complaints and disputes

14.1 Please contact us first at support@kingbot.app; we will try to resolve any complaint informally within 30 days.

14.2 If you are a consumer, you keep the protection of the mandatory consumer laws of the country where you live, and you may bring proceedings in its courts.

15. General

15.1 If any part of these terms is found invalid, the rest remains in force.

15.2 Not enforcing a right straight away does not waive it.

15.3 You may not transfer your rights under these terms. We may transfer them to a successor business that takes over the Service (for example a company we form to run it), and we will tell you if we do; this does not reduce your rights.

15.4 Nobody other than you and us has rights under these terms.

15.5 These terms are written in English. Translations are provided for convenience; if they differ, the English version applies, except where the law of your country requires otherwise.

15.6 Contact: Kingbot, support@kingbot.app.